2023, Vol. 5, Issue 1, Part A

Background: Assessment of caretaker’s satisfaction with child care is the key issue in evaluation of the quality of care, enabling the adjustment of the services provided to the needs and expectations of recipients. Children admitted to pediatric wards require special hospital situations, a bespoke approach from the medical and nursing team. It is important to give attention to the caregivers while planning for child services. The purpose of this study was to assess the caretaker’s satisfaction with the services provided in pediatric surgery wards of tertiary care hospital Bangalore and identify its associated factors ^[4].

Methodology: Quantitative research approach and descriptive research design was adopted for the study. The samples from the selected hospital were selected using non-probability purposive sampling technique. The sample consisted of 65 caretakers of children admitted in pediatric surgery ward. The tools used for data collection was proforma to collect demographic variables 5-point Likert scale to assess satisfaction of pre and postoperative care.

Result: The present study revealed that 89% of caretakers were highly satisfied and 11% were satisfied with the preoperative care. With regard to postoperative care 81% Caretakers were highly satisfied and 19% were satisfied. The result shows in pre- and post-operative care area wise satisfaction are highest in surgeon’s care. In this present study there was no statistically significant Association of total satisfaction of pre-and post-operative care with demographic variables of caretakers and children. Except the aspect of socioeconomic status of caretakers.

Conclusion: Based on the findings of the study an information booklet is prepared to help the health professionals to educate the caretakers in future. Investigator took initiative to ensure the utilization of the information booklet as routine practice in surgery ward to educate the caretakers regarding pre and post operative care of children by health professionals.